Refund Policy
Last updated: 12/26/2025
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all our products and subscriptions. If you're not completely satisfied with your purchase, you can request a full refund within 30 days of purchase.
How to Request a Refund
To request a refund, please contact us at contact@spexop.com with:
- Your order number or email address used for purchase
- Reason for refund (optional but helps us improve)
- Any relevant details about your experience
Refund Processing
Once we receive your refund request, we'll process it within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Subscription Cancellations
You can cancel your subscription at any time. Upon cancellation, you'll retain access to the service until the end of your current billing period. No refunds will be provided for partial months.
Exceptions
Refunds may not be available for:
- Custom development work already completed
- Services rendered more than 30 days ago
- Violation of our Terms of Service
Questions?
If you have any questions about our refund policy, please contact us at contact@spexop.com.